I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Keith Dawson recommends MCO Bikes.
July 21 at 9:18 PM ·
picked my ER-6F up on Saturday from Lee. absolutely love the bike. great service. picked it up 1 week after ordering and they put a new tyre on the front too. thanks again guys. see you when it's time to upgrade/ get a 2nd bike haha
Keith Dawson, Facebook
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
Can highly recommend excellent service and after service nothing is too much trouble and staff are a great bunch ...well done MCO ????
Julie Singleton, Google
Easy to find, right next to the M6. Good facilities and choice, friendly & knowledgeable staff.. Recommended!
Michael Howard, Google
Great selection of bikes, all in great condition. The salesman Lee was a font of knowledge about the particular bike I was interested in and applied zero pressure in order to make a sale. Anyway I'm now the proud owner of a beautiful Indian Scout. Big smiles all round. ????
Tony Ashworth, Google
Visited a few dealers in the area looking for a particular bike. All the gents at MCO were very friendly and knowledgable, with no hard sell. They offered me a fair price for my bike and sorted out my lovely new machine really quickly and painlessly. Thank you to Chris and the gang for a great service.
James Warburton, Google
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
Paul Bolton reviewed MCO Bikes — 5 star
February 9 ·
Fantastic experience from start to finish, Nige looked after me and was really helpful right through the process, would definitely recommend MCO to my friends, I am now in dreamland with my new bike !! Cheers guys
Paul Bolton, Facebook
Just bought the Ducati 848 evo. A bit unsure as buying unseen but lee assured me it was as described and it was immaculate when delivered. He also arranged delivery a week earlier than predicted so as to arrive on my birthday. Very pleased with the purchase. All very easy Would totally recommend MCO for a bike purchase. Ty guys ????
Nigel Gazely, Facebook
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Edward Kiernan, Google
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
Really helpful guys, very good price for a very good bike, 5 star service
Richard Beebt, Google
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
I found the salesman easy to comunicate with straight talking understoodmy questions and ,kept in touch on every aspect of the deal ,all aspects of the puscase was made very easy and the dilivery was spot on time i would recomend this comapany to anyone no hidden charges Freindy staff very helpfull
Kenneth Cunningham, Website
Philip Marsden recommends MCO Bikes.
March 7 ·
Just bought a used Fireblade from here. Great service, no pressure sales approach. Was left to browse the fab selection of bikes in peace but when I wanted a closer look at a bike Lee was straight over getting it out of the line up and answering all my questions. Very friendly and knowledgeable staff. Would definitely recommend MCO for anyone looking for a super clean bike at an incredibly competitive price.
Thanks MCO and especially Lee.... this smile on my face is going to take some wiping off ????????????
Philip Marsden, Facebook