I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Recently had a Indian bobber delivered and the team were great to deal with start to finish. Thanks to Chris for everything!
Was reluctant to buy long distance without viewing the bike but it’s immaculate and exactly as described!
Lisa Birrell, Facebook
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook
Carl Skaife recommends MCO Bikes.
July 31 at 7:29 PM ·
a big thanks to Lee and the team for getting my new z100 ready for collection yesterday would recommend the bike shop any were
Carl Skaife, Facebook
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
Brilliant customer service, thank you
Daren Sharrock, Facebook
Can highly recommend excellent service and after service nothing is too much trouble and staff are a great bunch ...well done MCO ????
Julie Singleton, Google
amazing friendly staff can't do enough for you.
Keri Bates, Facebook
Staff are always helpfull loads of choice of bike
david green, Google
Just got a fair deal from Lee at MCO. New bike is absolutely perfect - very easy transaction and everything sorted smoothly.
Martin McCormack, Facebook
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
Just had my Royal Alloy GP125 serviced by MCO and couldn't be happier, the guy on service reception (I apologise for not asking your name) very informative as was the service mechanic, I feel much safer on my scooter after today, thanks fellas, ????
Karl Jackson, Google
Plenty of choices for buying your next new or used motorcycle and accessories.
Colin Sage, Google
Dave Jenkins reviewed MCO Bikes — 5 star
May 3, 2018 ·
I have been riding for over 20 years and always visit a showroom before I purchase a new bike, however on this occasion I knew exactly what I wanted it was just a case of finding the best deal.
I trawled the internet and came across MCO in Orrell, they had a fantastic deal on a new Kawasaki ZZR 1400 Performance Sport which was too good to pass up. I dealt with Lee who was great from the very first call, I live near Brighton so to purchase without meeting Lee or seeing the bike was of course slightly nerve racking but Lee couldn't do enough for me, he also did me a good deal on some new kit as well. All round great service and highly recommended.
Dave Jenkins, Facebook
Really helpful guys, very good price for a very good bike, 5 star service
Richard Beebt, Google
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google