I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Bought a little Benelli TNT with 1 mile on the clock from MCO a few months back , would recommend lovely people to deal with bought the bike online and had it delivered by courier up to Falkirk in Scotland. My Son will be looking for a bike next spring would buy from MCO again.
Billy Paton, Google
Anthony Frost recommends MCO Bikes.
May 3 at 9:34 AM ·
couldn't recommend these guys anymore highly. fantastic salesman 5* got all the extra bits I wanted no hassle. just need lockdown to end to get some miles in on the zx10r se !
Anthony Frost, Facebook
Just had my Royal Alloy GP125 serviced by MCO and couldn't be happier, the guy on service reception (I apologise for not asking your name) very informative as was the service mechanic, I feel much safer on my scooter after today, thanks fellas, ????
Karl Jackson, Google
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google
Bought my first bike (MT07) from MCO and had it delivered to Norfolk after only seeing this bike via picture and video on their website due to Covid restrictions. The delivery was free of charge in this case which came as a surprise due to the distance.
Naturally, I did worry about buying a bike that I hadn't seen or test ridden.
I needn't have worried, the bike arrived at the time they said it would and the delivery experience was very friendly and professional. More importantly, the bike arrived in excellent condition as described and rides beautifully.
Based on my experience, I would highly recommend getting in touch with them if you're interested in a bike they are advertising.
Huge thanks to Lee at MCO and the delivery man (I didn't catch your name).
Bring on the summer.
M Brels, Google
Gary Grimshaw reviewed MCO Bikes —
5 star
June 1, 2018 ·
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular ����
Gary Grimshaw, Facebook
I found the bike I wanted on line. Accurately described and pictured. Spoke to staff by phone and e-mail. Very helpful, friendly and honest. Arranged delivery to Hertfordshire, pay on delivery, arrived with a very nice driver, sorry forgotten his name. Bike was exactly as I hoped it would be. Couldn't be happier. Thank you everyone at M/c Centre.
Kevin Robson, Google
Best motorcycle shop around.
Iain Pennington, Google
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Visited a few dealers in the area looking for a particular bike. All the gents at MCO were very friendly and knowledgable, with no hard sell. They offered me a fair price for my bike and sorted out my lovely new machine really quickly and painlessly. Thank you to Chris and the gang for a great service.
James Warburton, Google
Good staff would use them again
Stephen Clarke, Google
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Philip Tither, Google
Fantastic service throughout the purchase of my new Kawasaki ZZR1400 Performance Sport. Chris made the whole deal a pleasure and sorted everything from a great trade in deal to organising the delivery on a day to suit me. High recommend and will definitely be back.
stuart phillips, Google
Sarah Cecily Cunningham recommends MCO Bikes.
February 13 ·
I had the best time dealing with Nigel and the team at MCO. Every step making a decision on the perfect bike for me was relaxed, and more importantly fun. Can’t thank MCO enough for all they’ve done.
If you’re looking for a great dealership, this is the place. 100% recommend to anyone! Thanks MCO! X x
Sarah Cecily Cunningham, Facebook
Got to admit after a lot of emails and talking on the phone, we finally got to end of choosing a lovely Kawasaki zzr1400 performance sport. Would liked a newer model but costly was to high so happy with my 17 plate and what a magnificent bike it was and lovely ride there and back. Would recommend these guys very much as understanding and helpful in what you want and what your looking for.
Perry King, Facebook
Mike Shallcross recommends MCO Bikes.
July 14 ·
Hassle free purchase of my new bike. All promises and timescales met. Easy to deal with and communicate with. 5 star service. Thanks Lee
Mike Shallcross, Facebook
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Can highly recommend excellent service and after service nothing is too much trouble and staff are a great bunch ...well done MCO ????
Julie Singleton, Google