Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook
I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google
Paul Bolton reviewed MCO Bikes —
5 star
February 9, 2019 ·
Fantastic experience from start to finish, Nige looked after me and was really helpful right through the process, would definitely recommend MCO to my friends, I am now in dreamland with my new bike !! Cheers guys �
Paul Bolton, Facebook
Dealt with Lee from MCO. Second bike off these guys now. Pleasure to deal with.
It’s always nice to think the guys who are taking you hard earned cash off you that they care about you and not just the pound notes.
Adam Cooper, Facebook
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Clare Taylor, Google
Dazza Ingleby recommends MCO Bikes.
July 27 at 11:18 AM ·
Just bought my first Harley from these guys. Lee was very helpful and informative and most of all friendly. They are always on the end of the phone and happy to answer any queries. Thanks very much chaps.
Dazza Ingleby, Facebook
A Jay
3 days ago
I was thinking of gifting my boyfriend something really special for his birthday this year and I settled on a motorbike...it was an impulsive decision but an exciting one. Knowing nothing about bikes I went onto auto trader and searched for the only one I have ever heard of ???? a
Kawasaki Ninja, I watched tons of YouTube videos on a kawasaki Ninja 300 and figured it is a decent starter bike. I then managed to find one for under £3000 on the trader. I spoke to Lee who was very friendly and he made the process swift and very easy and within a hour or so the bike was basically mine. I did request to have it delivered to me by the first week of July ready for my partner's birthday which was not a problem for Lee. After the excitement kicked in I ended up spoiling the secret and telling my boyfriend what was about to come his way...we then decided we wanted the bike ASAP which Lee was happy to accommodate once the bike was serviced etc. We then spent days and nights comparing the ninja to other bikes such as a Yamaha R3 ????...collectively we decided to go for a R3 instead. So I called Lee apologising for being Indecisive but explaining I'd rather go for a R3, he then explained my budget wouldn't accommodate a R3 which I then extended by another £1000, Lee then found the most perfect R3 and went through the hassle of reversing the prior ninja transaction & replacing it with the R3, I ended up purchasing a brand new, 68 plate Yamaha R3 for a bit more than my original budget which I was impressed by, considering the ninja was a 13 plate with 3 previous owners going for £2900...within a couple days It was delivered (Lee kindly arranged the delivery for free) the most stunning bike, we couldn't be happier...I want to say a huge thanks to Lee & his team for delivering such a faultless service. I would recommend MCO bikes to anyone who is looking for a bike new or used...the bikes from MCO bikes are in immaculate condition and it's obvious the people behind this know what they are doing. Check them out on Facebook, Instagram & auto trader. Thank you MCObikes, you really do deliver dreams! #MCObikes
AJ, Google
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Tony Heyes, Google
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Great Experiance from start to finish, quick and helpful. Thanks again to Nigel and the team ????????
Daryl Harris, Facebook
Staff are always helpfull loads of choice of bike
david green, Google
Brilliant customer service, thank you
Daren Sharrock, Facebook
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Excellent customer service from Nigel at MCO Bikes, and he makes a decent brew too. Bike was available to view, although I did visit there was no need; bike as described and was prepared to a very high standard. Would definitely recommend buying from here.
Paul Vicars, Google
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook
Good staff would use them again
Stephen Clarke, Google
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
Massive range of used classic machines. I personally loved the selection of Indian machines bedecked with chrome.
stephen holgate, Google