I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Clare Taylor, Google
Easy to find, right next to the M6. Good facilities and choice, friendly & knowledgeable staff.. Recommended!
Michael Howard, Google
Really helpful guys, very good price for a very good bike, 5 star service
Richard Beebt, Google
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Gary Grimshaw reviewed MCO Bikes —
5 star
June 1, 2018 ·
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular ����
Gary Grimshaw, Facebook
Just got a fair deal from Lee at MCO. New bike is absolutely perfect - very easy transaction and everything sorted smoothly.
Martin McCormack, Facebook
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Thanks very much to Nick for his professional advice, Spot on thank you!!
Andy R, Google
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
I found the bike I wanted on line. Accurately described and pictured. Spoke to staff by phone and e-mail. Very helpful, friendly and honest. Arranged delivery to Hertfordshire, pay on delivery, arrived with a very nice driver, sorry forgotten his name. Bike was exactly as I hoped it would be. Couldn't be happier. Thank you everyone at M/c Centre.
Kevin Robson, Google
Very nice good friendly atmosphere
Val Richmond, Google
bought a few bikes from mco now and its always been easy i always dealt with lee who is great and didnt evrn need to leavr my front room always my first go to bike shop
Ste Rudd, Facebook
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
Very trustworthy and reliable and always give good advice. Definitely recommended
Martin Bradley, Google
Fantastic service throughout the purchase of my new Kawasaki ZZR1400 Performance Sport. Chris made the whole deal a pleasure and sorted everything from a great trade in deal to organising the delivery on a day to suit me. High recommend and will definitely be back.
stuart phillips, Google
Lee Moody recommends MCO Bikes.
August 17 at 4:10 PM ·
Just picked up my new kawasaki z1000sx tourer from Lee, excellent service from start to finish and a big thanks to Lee for putting together a cracking deal ????
Highly recommended these guys for your next bike
Lee Moody, Facebook