I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Tony Heyes, Google
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
I found the bike I wanted on line. Accurately described and pictured. Spoke to staff by phone and e-mail. Very helpful, friendly and honest. Arranged delivery to Hertfordshire, pay on delivery, arrived with a very nice driver, sorry forgotten his name. Bike was exactly as I hoped it would be. Couldn't be happier. Thank you everyone at M/c Centre.
Kevin Robson, Google
Excellent customer service from Nigel at MCO Bikes, and he makes a decent brew too. Bike was available to view, although I did visit there was no need; bike as described and was prepared to a very high standard. Would definitely recommend buying from here.
Paul Vicars, Google
A Jay
3 days ago
I was thinking of gifting my boyfriend something really special for his birthday this year and I settled on a motorbike...it was an impulsive decision but an exciting one. Knowing nothing about bikes I went onto auto trader and searched for the only one I have ever heard of ???? a
Kawasaki Ninja, I watched tons of YouTube videos on a kawasaki Ninja 300 and figured it is a decent starter bike. I then managed to find one for under £3000 on the trader. I spoke to Lee who was very friendly and he made the process swift and very easy and within a hour or so the bike was basically mine. I did request to have it delivered to me by the first week of July ready for my partner's birthday which was not a problem for Lee. After the excitement kicked in I ended up spoiling the secret and telling my boyfriend what was about to come his way...we then decided we wanted the bike ASAP which Lee was happy to accommodate once the bike was serviced etc. We then spent days and nights comparing the ninja to other bikes such as a Yamaha R3 ????...collectively we decided to go for a R3 instead. So I called Lee apologising for being Indecisive but explaining I'd rather go for a R3, he then explained my budget wouldn't accommodate a R3 which I then extended by another £1000, Lee then found the most perfect R3 and went through the hassle of reversing the prior ninja transaction & replacing it with the R3, I ended up purchasing a brand new, 68 plate Yamaha R3 for a bit more than my original budget which I was impressed by, considering the ninja was a 13 plate with 3 previous owners going for £2900...within a couple days It was delivered (Lee kindly arranged the delivery for free) the most stunning bike, we couldn't be happier...I want to say a huge thanks to Lee & his team for delivering such a faultless service. I would recommend MCO bikes to anyone who is looking for a bike new or used...the bikes from MCO bikes are in immaculate condition and it's obvious the people behind this know what they are doing. Check them out on Facebook, Instagram & auto trader. Thank you MCObikes, you really do deliver dreams! #MCObikes
AJ, Google
Anthony Frost recommends MCO Bikes.
May 3 at 9:34 AM ·
couldn't recommend these guys anymore highly. fantastic salesman 5* got all the extra bits I wanted no hassle. just need lockdown to end to get some miles in on the zx10r se !
Anthony Frost, Facebook
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Philip Tither, Google
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
Steve Hollick recommends MCO Bikes.
July 28 at 4:53 PM ·
This is how enjoyable buying and selling a bike should be. From my first contact over the phone with Lee, he was extremely helpful, professional and friendly. They did everything they promised, on time. No hassle whatsoever, and a great deal on my bike too. Can't recommend Lee and the team highly enough. Will not hesitate to contact them again when it's time for a change. Many thanks.
Steve Hollick, Facebook
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular
Gary Grimshaw, Facebook
Dealt with Lee from MCO. Second bike off these guys now. Pleasure to deal with.
It’s always nice to think the guys who are taking you hard earned cash off you that they care about you and not just the pound notes.
Adam Cooper, Facebook
Philip Marsden recommends MCO Bikes.
March 7 ·
Just bought a used Fireblade from here. Great service, no pressure sales approach. Was left to browse the fab selection of bikes in peace but when I wanted a closer look at a bike Lee was straight over getting it out of the line up and answering all my questions. Very friendly and knowledgeable staff. Would definitely recommend MCO for anyone looking for a super clean bike at an incredibly competitive price.
Thanks MCO and especially Lee.... this smile on my face is going to take some wiping off ????????????
Philip Marsden, Facebook
Got to admit after a lot of emails and talking on the phone, we finally got to end of choosing a lovely Kawasaki zzr1400 performance sport. Would liked a newer model but costly was to high so happy with my 17 plate and what a magnificent bike it was and lovely ride there and back. Would recommend these guys very much as understanding and helpful in what you want and what your looking for.
Perry King, Facebook
Just bought the Ducati 848 evo. A bit unsure as buying unseen but lee assured me it was as described and it was immaculate when delivered. He also arranged delivery a week earlier than predicted so as to arrive on my birthday. Very pleased with the purchase. All very easy Would totally recommend MCO for a bike purchase. Ty guys ????
Nigel Gazely, Facebook
Very friendly and professional staff. One of the best selection of motorbikes you would ever see in the UK.
Patrick Mills, Google
Sarah Cecily Cunningham recommends MCO Bikes.
February 13 ·
I had the best time dealing with Nigel and the team at MCO. Every step making a decision on the perfect bike for me was relaxed, and more importantly fun. Can’t thank MCO enough for all they’ve done.
If you’re looking for a great dealership, this is the place. 100% recommend to anyone! Thanks MCO! X x
Sarah Cecily Cunningham, Facebook
Keith Dawson recommends MCO Bikes.
July 21 at 9:18 PM ·
picked my ER-6F up on Saturday from Lee. absolutely love the bike. great service. picked it up 1 week after ordering and they put a new tyre on the front too. thanks again guys. see you when it's time to upgrade/ get a 2nd bike haha
Keith Dawson, Facebook
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook