I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Brilliant customer service, thank you
Daren Sharrock, Facebook
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Excellent customer service from Nigel at MCO Bikes, and he makes a decent brew too. Bike was available to view, although I did visit there was no need; bike as described and was prepared to a very high standard. Would definitely recommend buying from here.
Paul Vicars, Google
I found the bike I wanted on line. Accurately described and pictured. Spoke to staff by phone and e-mail. Very helpful, friendly and honest. Arranged delivery to Hertfordshire, pay on delivery, arrived with a very nice driver, sorry forgotten his name. Bike was exactly as I hoped it would be. Couldn't be happier. Thank you everyone at M/c Centre.
Kevin Robson, Google
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
Dazza Ingleby recommends MCO Bikes.
July 27 at 11:18 AM ·
Just bought my first Harley from these guys. Lee was very helpful and informative and most of all friendly. They are always on the end of the phone and happy to answer any queries. Thanks very much chaps.
Dazza Ingleby, Facebook
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Edward Kiernan, Google
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular
Gary Grimshaw, Facebook
Lee Moody recommends MCO Bikes.
August 17 at 4:10 PM ·
Just picked up my new kawasaki z1000sx tourer from Lee, excellent service from start to finish and a big thanks to Lee for putting together a cracking deal ????
Highly recommended these guys for your next bike
Lee Moody, Facebook
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Tony Heyes, Google
Best motorcycle shop around.
Iain Pennington, Google
Very trustworthy and reliable and always give good advice. Definitely recommended
Martin Bradley, Google
Jim Worley recommends MCO Bikes.
March 4 ·
Had a great experience dealing with Lee when purchasing my 2016 BMW R1200GS, communication from the first call to delivery was spot on and the bike was exactly as described and was priced competitively as well. The guys that delivered it were friendly and helpful, overall the whole process was pain free and just about as good as it gets. I'm enjoying the GS now on the odd day when the sun comes out and am looking forward to some serious touring later on in the year. Thanks to Lee and the team, well done!
Jim Worley, Facebook
Paul Bolton reviewed MCO Bikes — 5 star
February 9 ·
Fantastic experience from start to finish, Nige looked after me and was really helpful right through the process, would definitely recommend MCO to my friends, I am now in dreamland with my new bike !! Cheers guys
Paul Bolton, Facebook
Steve Hollick recommends MCO Bikes.
July 28 at 4:53 PM ·
This is how enjoyable buying and selling a bike should be. From my first contact over the phone with Lee, he was extremely helpful, professional and friendly. They did everything they promised, on time. No hassle whatsoever, and a great deal on my bike too. Can't recommend Lee and the team highly enough. Will not hesitate to contact them again when it's time for a change. Many thanks.
Steve Hollick, Facebook
Ace bike dealership. Great staff and service. Fantastic range of bikes and they always go above and beyond.
Bagzee Bagzee, Google
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google