I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
Gary Grimshaw reviewed MCO Bikes —
5 star
June 1, 2018 ·
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular ����
Gary Grimshaw, Facebook
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Excellent service and advice ,great deals
kevin naylor, Google
Keith Dawson recommends MCO Bikes.
July 21 at 9:18 PM ·
picked my ER-6F up on Saturday from Lee. absolutely love the bike. great service. picked it up 1 week after ordering and they put a new tyre on the front too. thanks again guys. see you when it's time to upgrade/ get a 2nd bike haha
Keith Dawson, Facebook
Dazza Ingleby recommends MCO Bikes.
July 27 at 11:18 AM ·
Just bought my first Harley from these guys. Lee was very helpful and informative and most of all friendly. They are always on the end of the phone and happy to answer any queries. Thanks very much chaps.
Dazza Ingleby, Facebook
Mike Shallcross recommends MCO Bikes.
July 14 ·
Hassle free purchase of my new bike. All promises and timescales met. Easy to deal with and communicate with. 5 star service. Thanks Lee
Mike Shallcross, Facebook
Great dealership ! I dealt with Lee after falling in love with their Benelli TRK 502X, he took my old bike in part exchange , they sorted all the paperwork and delivery once my number plate transfer came through (Thanks Wendy). Bought bike with a deposit then balance before delivery. The delivery was prompt and a very pleasurable experience... I'm made up with the bike and the service was impeccable. I will definitely be using MCO again and recommending them to my friends and family.
Chris Wright, Google
Great selection of bikes, all in great condition. The salesman Lee was a font of knowledge about the particular bike I was interested in and applied zero pressure in order to make a sale. Anyway I'm now the proud owner of a beautiful Indian Scout. Big smiles all round. ????
Tony Ashworth, Google
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Tony Heyes, Google
Good staff would use them again
Stephen Clarke, Google
C Icero Mac recommends MCO Bikes.
May 4 at 8:06 AM ·
I bought my NC750XA in 2019 through MCO's website and over the phone and I wouldn't bat an eye if I had to do it again today. No-nonsense service delivered by Lee, who arranged delivery to my door in London. It was still more affordable than going down to a dealership around here and buying it myself. The boys at MCO get a 10/10!
C Icero Mac, Facebook
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
Philip Marsden recommends MCO Bikes.
March 7 ·
Just bought a used Fireblade from here. Great service, no pressure sales approach. Was left to browse the fab selection of bikes in peace but when I wanted a closer look at a bike Lee was straight over getting it out of the line up and answering all my questions. Very friendly and knowledgeable staff. Would definitely recommend MCO for anyone looking for a super clean bike at an incredibly competitive price.
Thanks MCO and especially Lee.... this smile on my face is going to take some wiping off ????????????
Philip Marsden, Facebook
Ace bike dealership. Great staff and service. Fantastic range of bikes and they always go above and beyond.
Bagzee Bagzee, Google
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Great service from these guys from Nigel who did the deal .To the service manager.
Bike was a bit laboured on starting usual if sat in a showroom .Anyway purchased the bike but still a battery issue .Mechanic mate of mine stated the battery , had ,had it .So I rang Nigel who spoke to the service manager (sorry forgot his name ) .Within two days a brand new battery on my doorstep .Now that is service!!!
Would recommend them highly .
Paul Smith, Google
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Brilliant customer service, thank you
Daren Sharrock, Facebook