I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook
Sarah Cecily Cunningham recommends MCO Bikes.
February 13 ·
I had the best time dealing with Nigel and the team at MCO. Every step making a decision on the perfect bike for me was relaxed, and more importantly fun. Can’t thank MCO enough for all they’ve done.
If you’re looking for a great dealership, this is the place. 100% recommend to anyone! Thanks MCO! X x
Sarah Cecily Cunningham, Facebook
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Edward Kiernan, Google
Bought my first bike (MT07) from MCO and had it delivered to Norfolk after only seeing this bike via picture and video on their website due to Covid restrictions. The delivery was free of charge in this case which came as a surprise due to the distance.
Naturally, I did worry about buying a bike that I hadn't seen or test ridden.
I needn't have worried, the bike arrived at the time they said it would and the delivery experience was very friendly and professional. More importantly, the bike arrived in excellent condition as described and rides beautifully.
Based on my experience, I would highly recommend getting in touch with them if you're interested in a bike they are advertising.
Huge thanks to Lee at MCO and the delivery man (I didn't catch your name).
Bring on the summer.
M Brels, Google
Mike Shallcross recommends MCO Bikes.
July 14 ·
Hassle free purchase of my new bike. All promises and timescales met. Easy to deal with and communicate with. 5 star service. Thanks Lee
Mike Shallcross, Facebook
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
Excellent service and advice ,great deals
kevin naylor, Google
Very nice good friendly atmosphere
Val Richmond, Google
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Clare Taylor, Google
What a great setup they have at MCO. Superbly presented bikes - very helpful staff in all departments. Extra thanks to Lee who made my buying experience very pleasant and easy
Jim Cooper, Google
Philip Marsden recommends MCO Bikes.
March 7 ·
Just bought a used Fireblade from here. Great service, no pressure sales approach. Was left to browse the fab selection of bikes in peace but when I wanted a closer look at a bike Lee was straight over getting it out of the line up and answering all my questions. Very friendly and knowledgeable staff. Would definitely recommend MCO for anyone looking for a super clean bike at an incredibly competitive price.
Thanks MCO and especially Lee.... this smile on my face is going to take some wiping off ????????????
Philip Marsden, Facebook
Just had my Royal Alloy GP125 serviced by MCO and couldn't be happier, the guy on service reception (I apologise for not asking your name) very informative as was the service mechanic, I feel much safer on my scooter after today, thanks fellas, ????
Karl Jackson, Google
Recently had a Indian bobber delivered and the team were great to deal with start to finish. Thanks to Chris for everything!
Was reluctant to buy long distance without viewing the bike but it’s immaculate and exactly as described!
Lisa Birrell, Facebook
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
I recently bought a new ZZR1400 PS. If you are reading this then probably you were like me trying to find a good dealer with bikes at a fair price who care about what they do! I dealt with Lee who was excellent. A first phone call with him put my mind at rest, no pressure, just chit chat about what I wanted and how they do things there. Over a few days we agreed a deal. My bike was delivered Friday. It was carefully transported by Stuart, nice chap. So, to summarise. 5 stars to Lee and team at MCO. Very impressed ???????? . Thank you John F
Lisa Van der Velde, Facebook