I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Good place for bikes had my m.o.t here a few times friendly staff who know there stuff . Never bought a bike from here myself but never stop hereing good reviews within the biking communitiy and for a company that is part of another set of companys that sells around 10,000 bikes a year they cant be bad at all.
Adventurous Mike, Google
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular
Gary Grimshaw, Facebook
Best motorcycle shop around.
Iain Pennington, Google
Great selection of bikes, all in great condition. The salesman Lee was a font of knowledge about the particular bike I was interested in and applied zero pressure in order to make a sale. Anyway I'm now the proud owner of a beautiful Indian Scout. Big smiles all round. ????
Tony Ashworth, Google
Jim Worley recommends MCO Bikes.
March 4 ·
Had a great experience dealing with Lee when purchasing my 2016 BMW R1200GS, communication from the first call to delivery was spot on and the bike was exactly as described and was priced competitively as well. The guys that delivered it were friendly and helpful, overall the whole process was pain free and just about as good as it gets. I'm enjoying the GS now on the odd day when the sun comes out and am looking forward to some serious touring later on in the year. Thanks to Lee and the team, well done!
Jim Worley, Facebook
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Had been looking for a Royal Alloy scooter for a few weeks. Lots of dealers just can’t be bothered making an effort as demand outweighs supply. Lee and MCO don’t work that way. They gave me the peace of mind I was looking for to buy the scooter I wanted and get it delivered to Glasgow. An awesome buying experience from a professional seller. Thanks
Kevin Mc farlane, Google
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook
Well what can I say visited here two weeks ago for a test ride on a new bike Chris the guy we spoke to couldn't do enough for us. Even though the bike wasn't suitable for me he went out of his way to look for possibility. Would definitely recommend this place
julie crank, Google
Paul Bolton reviewed MCO Bikes —
5 star
February 9, 2019 ·
Fantastic experience from start to finish, Nige looked after me and was really helpful right through the process, would definitely recommend MCO to my friends, I am now in dreamland with my new bike !! Cheers guys �
Paul Bolton, Facebook
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Visited a few dealers in the area looking for a particular bike. All the gents at MCO were very friendly and knowledgable, with no hard sell. They offered me a fair price for my bike and sorted out my lovely new machine really quickly and painlessly. Thank you to Chris and the gang for a great service.
James Warburton, Google
just bought a victory judge off MCO.
Dealt with Lee, the buying process couldnt have gone smoother, Lee keeps you in the loop at every stage.
not your usual purchase as we did it during lockdown.
Lee got the bike through the workshop to make sure it was all good, and then arranged for it to delivered to my door ????
prices are good, staff are brilliant, I'll be back when I'm due a change ????
Andy Wallace, Facebook
Just had my Royal Alloy GP125 serviced by MCO and couldn't be happier, the guy on service reception (I apologise for not asking your name) very informative as was the service mechanic, I feel much safer on my scooter after today, thanks fellas, ????
Karl Jackson, Google
Good staff would use them again
Stephen Clarke, Google
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
Great Experiance from start to finish, quick and helpful. Thanks again to Nigel and the team ????????
Daryl Harris, Facebook
Bought my first bike (MT07) from MCO and had it delivered to Norfolk after only seeing this bike via picture and video on their website due to Covid restrictions. The delivery was free of charge in this case which came as a surprise due to the distance.
Naturally, I did worry about buying a bike that I hadn't seen or test ridden.
I needn't have worried, the bike arrived at the time they said it would and the delivery experience was very friendly and professional. More importantly, the bike arrived in excellent condition as described and rides beautifully.
Based on my experience, I would highly recommend getting in touch with them if you're interested in a bike they are advertising.
Huge thanks to Lee at MCO and the delivery man (I didn't catch your name).
Bring on the summer.
M Brels, Google