I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Dave Jenkins reviewed MCO Bikes — 5 star
May 3, 2018 ·
I have been riding for over 20 years and always visit a showroom before I purchase a new bike, however on this occasion I knew exactly what I wanted it was just a case of finding the best deal.
I trawled the internet and came across MCO in Orrell, they had a fantastic deal on a new Kawasaki ZZR 1400 Performance Sport which was too good to pass up. I dealt with Lee who was great from the very first call, I live near Brighton so to purchase without meeting Lee or seeing the bike was of course slightly nerve racking but Lee couldn't do enough for me, he also did me a good deal on some new kit as well. All round great service and highly recommended.
Dave Jenkins, Facebook
Bought a little Benelli TNT with 1 mile on the clock from MCO a few months back , would recommend lovely people to deal with bought the bike online and had it delivered by courier up to Falkirk in Scotland. My Son will be looking for a bike next spring would buy from MCO again.
Billy Paton, Google
Bought my first bike (MT07) from MCO and had it delivered to Norfolk after only seeing this bike via picture and video on their website due to Covid restrictions. The delivery was free of charge in this case which came as a surprise due to the distance.
Naturally, I did worry about buying a bike that I hadn't seen or test ridden.
I needn't have worried, the bike arrived at the time they said it would and the delivery experience was very friendly and professional. More importantly, the bike arrived in excellent condition as described and rides beautifully.
Based on my experience, I would highly recommend getting in touch with them if you're interested in a bike they are advertising.
Huge thanks to Lee at MCO and the delivery man (I didn't catch your name).
Bring on the summer.
M Brels, Google
Great selection of bikes, all in great condition. The salesman Lee was a font of knowledge about the particular bike I was interested in and applied zero pressure in order to make a sale. Anyway I'm now the proud owner of a beautiful Indian Scout. Big smiles all round. ????
Tony Ashworth, Google
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Mike Shallcross recommends MCO Bikes.
July 14 ·
Hassle free purchase of my new bike. All promises and timescales met. Easy to deal with and communicate with. 5 star service. Thanks Lee
Mike Shallcross, Facebook
amazing friendly staff can't do enough for you.
Keri Bates, Facebook
Sarah Cecily Cunningham recommends MCO Bikes.
February 13 ·
I had the best time dealing with Nigel and the team at MCO. Every step making a decision on the perfect bike for me was relaxed, and more importantly fun. Can’t thank MCO enough for all they’ve done.
If you’re looking for a great dealership, this is the place. 100% recommend to anyone! Thanks MCO! X x
Sarah Cecily Cunningham, Facebook
I found the salesman easy to comunicate with straight talking understoodmy questions and ,kept in touch on every aspect of the deal ,all aspects of the puscase was made very easy and the dilivery was spot on time i would recomend this comapany to anyone no hidden charges Freindy staff very helpfull
Kenneth Cunningham, Website
Recently had a Indian bobber delivered and the team were great to deal with start to finish. Thanks to Chris for everything!
Was reluctant to buy long distance without viewing the bike but it’s immaculate and exactly as described!
Lisa Birrell, Facebook
A Jay
3 days ago
I was thinking of gifting my boyfriend something really special for his birthday this year and I settled on a motorbike...it was an impulsive decision but an exciting one. Knowing nothing about bikes I went onto auto trader and searched for the only one I have ever heard of ???? a
Kawasaki Ninja, I watched tons of YouTube videos on a kawasaki Ninja 300 and figured it is a decent starter bike. I then managed to find one for under £3000 on the trader. I spoke to Lee who was very friendly and he made the process swift and very easy and within a hour or so the bike was basically mine. I did request to have it delivered to me by the first week of July ready for my partner's birthday which was not a problem for Lee. After the excitement kicked in I ended up spoiling the secret and telling my boyfriend what was about to come his way...we then decided we wanted the bike ASAP which Lee was happy to accommodate once the bike was serviced etc. We then spent days and nights comparing the ninja to other bikes such as a Yamaha R3 ????...collectively we decided to go for a R3 instead. So I called Lee apologising for being Indecisive but explaining I'd rather go for a R3, he then explained my budget wouldn't accommodate a R3 which I then extended by another £1000, Lee then found the most perfect R3 and went through the hassle of reversing the prior ninja transaction & replacing it with the R3, I ended up purchasing a brand new, 68 plate Yamaha R3 for a bit more than my original budget which I was impressed by, considering the ninja was a 13 plate with 3 previous owners going for £2900...within a couple days It was delivered (Lee kindly arranged the delivery for free) the most stunning bike, we couldn't be happier...I want to say a huge thanks to Lee & his team for delivering such a faultless service. I would recommend MCO bikes to anyone who is looking for a bike new or used...the bikes from MCO bikes are in immaculate condition and it's obvious the people behind this know what they are doing. Check them out on Facebook, Instagram & auto trader. Thank you MCObikes, you really do deliver dreams! #MCObikes
AJ, Google
Brilliant customer service, thank you
Daren Sharrock, Facebook
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
I found the bike I wanted on line. Accurately described and pictured. Spoke to staff by phone and e-mail. Very helpful, friendly and honest. Arranged delivery to Hertfordshire, pay on delivery, arrived with a very nice driver, sorry forgotten his name. Bike was exactly as I hoped it would be. Couldn't be happier. Thank you everyone at M/c Centre.
Kevin Robson, Google
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Clare Taylor, Google
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Great dealership ! I dealt with Lee after falling in love with their Benelli TRK 502X, he took my old bike in part exchange , they sorted all the paperwork and delivery once my number plate transfer came through (Thanks Wendy). Bought bike with a deposit then balance before delivery. The delivery was prompt and a very pleasurable experience... I'm made up with the bike and the service was impeccable. I will definitely be using MCO again and recommending them to my friends and family.
Chris Wright, Google