I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Philip Marsden recommends MCO Bikes.
March 7 ·
Just bought a used Fireblade from here. Great service, no pressure sales approach. Was left to browse the fab selection of bikes in peace but when I wanted a closer look at a bike Lee was straight over getting it out of the line up and answering all my questions. Very friendly and knowledgeable staff. Would definitely recommend MCO for anyone looking for a super clean bike at an incredibly competitive price.
Thanks MCO and especially Lee.... this smile on my face is going to take some wiping off ????????????
Philip Marsden, Facebook
I found the salesman easy to comunicate with straight talking understoodmy questions and ,kept in touch on every aspect of the deal ,all aspects of the puscase was made very easy and the dilivery was spot on time i would recomend this comapany to anyone no hidden charges Freindy staff very helpfull
Kenneth Cunningham, Website
Had this delivered yesterday from the guys at MCO. It was a surprise 40th birthday present for my brother. The bike looked amazing. The support I had from Lee at MCO was second to none, couldn’t of done enough for me In making sure everything went smoothly and the bike was exactly how I wanted it.
Credit to all the team at MCO and special thanks to Lee.
Guys, you made a very happy man out of my brother and gave me browny points for life.
Anyone looking for a bike, I’d recommend talking to these guys.
Lee Sparks, Facebook
Great Experiance from start to finish, quick and helpful. Thanks again to Nigel and the team ????????
Daryl Harris, Facebook
This is a spectacular motorbike show room. It has a very wide selection of difderent manufacturer, style, type and size of motorcycles. The staff are extremely friendly and welcoming. I went here with my partner when he picked bought a 125cc Bike from there and the staff were very helpful and had the bike outside the showroom ready for.us when we went to pick it up. The access is a bit tight but there is plenty of space infront of the showroom as we were able to get a 4x4 landrover with flatbed trailer infront of the showroom and able to load the bike onto it.
Dominic Devonport, Google
Thanks very much to Nick for his professional advice, Spot on thank you!!
Andy R, Google
just bought a victory judge off MCO.
Dealt with Lee, the buying process couldnt have gone smoother, Lee keeps you in the loop at every stage.
not your usual purchase as we did it during lockdown.
Lee got the bike through the workshop to make sure it was all good, and then arranged for it to delivered to my door ????
prices are good, staff are brilliant, I'll be back when I'm due a change ????
Andy Wallace, Facebook
Got to admit after a lot of emails and talking on the phone, we finally got to end of choosing a lovely Kawasaki zzr1400 performance sport. Would liked a newer model but costly was to high so happy with my 17 plate and what a magnificent bike it was and lovely ride there and back. Would recommend these guys very much as understanding and helpful in what you want and what your looking for.
Perry King, Facebook
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Edward Kiernan, Google
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular
Gary Grimshaw, Facebook
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook
Brilliant customer service, thank you
Daren Sharrock, Facebook
What a great setup they have at MCO. Superbly presented bikes - very helpful staff in all departments. Extra thanks to Lee who made my buying experience very pleasant and easy
Jim Cooper, Google
Fantastic service throughout the purchase of my new Kawasaki ZZR1400 Performance Sport. Chris made the whole deal a pleasure and sorted everything from a great trade in deal to organising the delivery on a day to suit me. High recommend and will definitely be back.
stuart phillips, Google
bought a few bikes from mco now and its always been easy i always dealt with lee who is great and didnt evrn need to leavr my front room always my first go to bike shop
Ste Rudd, Facebook
Can highly recommend excellent service and after service nothing is too much trouble and staff are a great bunch ...well done MCO ????
Julie Singleton, Google
amazing friendly staff can't do enough for you.
Keri Bates, Facebook
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook