I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Visited a few dealers in the area looking for a particular bike. All the gents at MCO were very friendly and knowledgable, with no hard sell. They offered me a fair price for my bike and sorted out my lovely new machine really quickly and painlessly. Thank you to Chris and the gang for a great service.
James Warburton, Google
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
Tony Aldridge recommends MCO Bikes.
July 26 at 6:09 PM ·
Great people to deal with, very helpful and knowledgable about their products, sorting documentation tax etc was just a breeze thanks again
Tony Aldridge, Facebook
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Good place for bikes had my m.o.t here a few times friendly staff who know there stuff . Never bought a bike from here myself but never stop hereing good reviews within the biking communitiy and for a company that is part of another set of companys that sells around 10,000 bikes a year they cant be bad at all.
Adventurous Mike, Google
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
Can highly recommend excellent service and after service nothing is too much trouble and staff are a great bunch ...well done MCO ????
Julie Singleton, Google
Very trustworthy and reliable and always give good advice. Definitely recommended
Martin Bradley, Google
Thanks very much to Nick for his professional advice, Spot on thank you!!
Andy R, Google
Really helpful guys, very good price for a very good bike, 5 star service
Richard Beebt, Google
Good staff would use them again
Stephen Clarke, Google
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Tony Heyes, Google
Just got a fair deal from Lee at MCO. New bike is absolutely perfect - very easy transaction and everything sorted smoothly.
Martin McCormack, Facebook
Dazza Ingleby recommends MCO Bikes.
July 27 at 11:18 AM ·
Just bought my first Harley from these guys. Lee was very helpful and informative and most of all friendly. They are always on the end of the phone and happy to answer any queries. Thanks very much chaps.
Dazza Ingleby, Facebook
Very friendly and professional staff. One of the best selection of motorbikes you would ever see in the UK.
Patrick Mills, Google
Excellent customer service from Nigel at MCO Bikes, and he makes a decent brew too. Bike was available to view, although I did visit there was no need; bike as described and was prepared to a very high standard. Would definitely recommend buying from here.
Paul Vicars, Google
I recently bought a new ZZR1400 PS. If you are reading this then probably you were like me trying to find a good dealer with bikes at a fair price who care about what they do! I dealt with Lee who was excellent. A first phone call with him put my mind at rest, no pressure, just chit chat about what I wanted and how they do things there. Over a few days we agreed a deal. My bike was delivered Friday. It was carefully transported by Stuart, nice chap. So, to summarise. 5 stars to Lee and team at MCO. Very impressed ???????? . Thank you John F
Lisa Van der Velde, Facebook
bought a few bikes from mco now and its always been easy i always dealt with lee who is great and didnt evrn need to leavr my front room always my first go to bike shop
Ste Rudd, Facebook