I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Very friendly and professional staff. One of the best selection of motorbikes you would ever see in the UK.
Patrick Mills, Google
Great dealership ! I dealt with Lee after falling in love with their Benelli TRK 502X, he took my old bike in part exchange , they sorted all the paperwork and delivery once my number plate transfer came through (Thanks Wendy). Bought bike with a deposit then balance before delivery. The delivery was prompt and a very pleasurable experience... I'm made up with the bike and the service was impeccable. I will definitely be using MCO again and recommending them to my friends and family.
Chris Wright, Google
This has to be the best On Two Wheels Motorcycle emporium I have ever dealt with and I have used a few in my life as a member of the Biking fraternity. Nigel Scott dealt with my enquiry and eventual sale with ease and professionalism. I live in Nottingham and he was in Wigan (Orrell). There was not a hitch and the bike below was delivers as arranged. Super thank you
Iain Richardson, Google
Just got a fair deal from Lee at MCO. New bike is absolutely perfect - very easy transaction and everything sorted smoothly.
Martin McCormack, Facebook
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook
Bought my first bike (MT07) from MCO and had it delivered to Norfolk after only seeing this bike via picture and video on their website due to Covid restrictions. The delivery was free of charge in this case which came as a surprise due to the distance.
Naturally, I did worry about buying a bike that I hadn't seen or test ridden.
I needn't have worried, the bike arrived at the time they said it would and the delivery experience was very friendly and professional. More importantly, the bike arrived in excellent condition as described and rides beautifully.
Based on my experience, I would highly recommend getting in touch with them if you're interested in a bike they are advertising.
Huge thanks to Lee at MCO and the delivery man (I didn't catch your name).
Bring on the summer.
M Brels, Google
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Philip Tither, Google
Sarah Cecily Cunningham recommends MCO Bikes.
February 13 ·
I had the best time dealing with Nigel and the team at MCO. Every step making a decision on the perfect bike for me was relaxed, and more importantly fun. Can’t thank MCO enough for all they’ve done.
If you’re looking for a great dealership, this is the place. 100% recommend to anyone! Thanks MCO! X x
Sarah Cecily Cunningham, Facebook
Recently had a Indian bobber delivered and the team were great to deal with start to finish. Thanks to Chris for everything!
Was reluctant to buy long distance without viewing the bike but it’s immaculate and exactly as described!
Lisa Birrell, Facebook
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
Mike Shallcross recommends MCO Bikes.
July 14 ·
Hassle free purchase of my new bike. All promises and timescales met. Easy to deal with and communicate with. 5 star service. Thanks Lee
Mike Shallcross, Facebook
Just had my Royal Alloy GP125 serviced by MCO and couldn't be happier, the guy on service reception (I apologise for not asking your name) very informative as was the service mechanic, I feel much safer on my scooter after today, thanks fellas, ????
Karl Jackson, Google
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Clare Taylor, Google
Easy to find, right next to the M6. Good facilities and choice, friendly & knowledgeable staff.. Recommended!
Michael Howard, Google
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
Good place for bikes had my m.o.t here a few times friendly staff who know there stuff . Never bought a bike from here myself but never stop hereing good reviews within the biking communitiy and for a company that is part of another set of companys that sells around 10,000 bikes a year they cant be bad at all.
Adventurous Mike, Google
Steve Hollick recommends MCO Bikes.
July 28 at 4:53 PM ·
This is how enjoyable buying and selling a bike should be. From my first contact over the phone with Lee, he was extremely helpful, professional and friendly. They did everything they promised, on time. No hassle whatsoever, and a great deal on my bike too. Can't recommend Lee and the team highly enough. Will not hesitate to contact them again when it's time for a change. Many thanks.
Steve Hollick, Facebook
Had been looking for a Royal Alloy scooter for a few weeks. Lots of dealers just can’t be bothered making an effort as demand outweighs supply. Lee and MCO don’t work that way. They gave me the peace of mind I was looking for to buy the scooter I wanted and get it delivered to Glasgow. An awesome buying experience from a professional seller. Thanks
Kevin Mc farlane, Google