I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Very friendly and professional staff. One of the best selection of motorbikes you would ever see in the UK.
Patrick Mills, Google
Great service from these guys from Nigel who did the deal .To the service manager.
Bike was a bit laboured on starting usual if sat in a showroom .Anyway purchased the bike but still a battery issue .Mechanic mate of mine stated the battery , had ,had it .So I rang Nigel who spoke to the service manager (sorry forgot his name ) .Within two days a brand new battery on my doorstep .Now that is service!!!
Would recommend them highly .
Paul Smith, Google
Just had my Royal Alloy GP125 serviced by MCO and couldn't be happier, the guy on service reception (I apologise for not asking your name) very informative as was the service mechanic, I feel much safer on my scooter after today, thanks fellas, ????
Karl Jackson, Google
Great dealership ! I dealt with Lee after falling in love with their Benelli TRK 502X, he took my old bike in part exchange , they sorted all the paperwork and delivery once my number plate transfer came through (Thanks Wendy). Bought bike with a deposit then balance before delivery. The delivery was prompt and a very pleasurable experience... I'm made up with the bike and the service was impeccable. I will definitely be using MCO again and recommending them to my friends and family.
Chris Wright, Google
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
Tony Aldridge recommends MCO Bikes.
July 26 at 6:09 PM ·
Great people to deal with, very helpful and knowledgable about their products, sorting documentation tax etc was just a breeze thanks again
Tony Aldridge, Facebook
Good place for bikes had my m.o.t here a few times friendly staff who know there stuff . Never bought a bike from here myself but never stop hereing good reviews within the biking communitiy and for a company that is part of another set of companys that sells around 10,000 bikes a year they cant be bad at all.
Adventurous Mike, Google
C Icero Mac recommends MCO Bikes.
May 4 at 8:06 AM ·
I bought my NC750XA in 2019 through MCO's website and over the phone and I wouldn't bat an eye if I had to do it again today. No-nonsense service delivered by Lee, who arranged delivery to my door in London. It was still more affordable than going down to a dealership around here and buying it myself. The boys at MCO get a 10/10!
C Icero Mac, Facebook
Can highly recommend excellent service and after service nothing is too much trouble and staff are a great bunch ...well done MCO ????
Julie Singleton, Google
amazing friendly staff can't do enough for you.
Keri Bates, Facebook
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Keith Dawson recommends MCO Bikes.
July 21 at 9:18 PM ·
picked my ER-6F up on Saturday from Lee. absolutely love the bike. great service. picked it up 1 week after ordering and they put a new tyre on the front too. thanks again guys. see you when it's time to upgrade/ get a 2nd bike haha
Keith Dawson, Facebook
Well what can I say visited here two weeks ago for a test ride on a new bike Chris the guy we spoke to couldn't do enough for us. Even though the bike wasn't suitable for me he went out of his way to look for possibility. Would definitely recommend this place
julie crank, Google
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook
This is a spectacular motorbike show room. It has a very wide selection of difderent manufacturer, style, type and size of motorcycles. The staff are extremely friendly and welcoming. I went here with my partner when he picked bought a 125cc Bike from there and the staff were very helpful and had the bike outside the showroom ready for.us when we went to pick it up. The access is a bit tight but there is plenty of space infront of the showroom as we were able to get a 4x4 landrover with flatbed trailer infront of the showroom and able to load the bike onto it.
Dominic Devonport, Google
Carl Skaife recommends MCO Bikes.
July 31 at 7:29 PM ·
a big thanks to Lee and the team for getting my new z100 ready for collection yesterday would recommend the bike shop any were
Carl Skaife, Facebook
Got to admit after a lot of emails and talking on the phone, we finally got to end of choosing a lovely Kawasaki zzr1400 performance sport. Would liked a newer model but costly was to high so happy with my 17 plate and what a magnificent bike it was and lovely ride there and back. Would recommend these guys very much as understanding and helpful in what you want and what your looking for.
Perry King, Facebook
Thanks very much to Nick for his professional advice, Spot on thank you!!
Andy R, Google