I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Tony Heyes, Google
Bought my first bike (MT07) from MCO and had it delivered to Norfolk after only seeing this bike via picture and video on their website due to Covid restrictions. The delivery was free of charge in this case which came as a surprise due to the distance.
Naturally, I did worry about buying a bike that I hadn't seen or test ridden.
I needn't have worried, the bike arrived at the time they said it would and the delivery experience was very friendly and professional. More importantly, the bike arrived in excellent condition as described and rides beautifully.
Based on my experience, I would highly recommend getting in touch with them if you're interested in a bike they are advertising.
Huge thanks to Lee at MCO and the delivery man (I didn't catch your name).
Bring on the summer.
M Brels, Google
Just picked up my 2nd bike from MCO. Dealt with Lee this time, no dramas. Great doing business with MCO once again ????????????????????
Mark Greenwood, Facebook
I found the salesman easy to comunicate with straight talking understoodmy questions and ,kept in touch on every aspect of the deal ,all aspects of the puscase was made very easy and the dilivery was spot on time i would recomend this comapany to anyone no hidden charges Freindy staff very helpfull
Kenneth Cunningham, Website
Mike Shallcross recommends MCO Bikes.
July 14 ·
Hassle free purchase of my new bike. All promises and timescales met. Easy to deal with and communicate with. 5 star service. Thanks Lee
Mike Shallcross, Facebook
Plenty of choices for buying your next new or used motorcycle and accessories.
Colin Sage, Google
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
bought a few bikes from mco now and its always been easy i always dealt with lee who is great and didnt evrn need to leavr my front room always my first go to bike shop
Ste Rudd, Facebook
Excellent customer service from Nigel at MCO Bikes, and he makes a decent brew too. Bike was available to view, although I did visit there was no need; bike as described and was prepared to a very high standard. Would definitely recommend buying from here.
Paul Vicars, Google
Best motorcycle shop around.
Iain Pennington, Google
Great selection of bikes, all in great condition. The salesman Lee was a font of knowledge about the particular bike I was interested in and applied zero pressure in order to make a sale. Anyway I'm now the proud owner of a beautiful Indian Scout. Big smiles all round. ????
Tony Ashworth, Google
This is a spectacular motorbike show room. It has a very wide selection of difderent manufacturer, style, type and size of motorcycles. The staff are extremely friendly and welcoming. I went here with my partner when he picked bought a 125cc Bike from there and the staff were very helpful and had the bike outside the showroom ready for.us when we went to pick it up. The access is a bit tight but there is plenty of space infront of the showroom as we were able to get a 4x4 landrover with flatbed trailer infront of the showroom and able to load the bike onto it.
Dominic Devonport, Google
Dave Jenkins reviewed MCO Bikes — 5 star
May 3, 2018 ·
I have been riding for over 20 years and always visit a showroom before I purchase a new bike, however on this occasion I knew exactly what I wanted it was just a case of finding the best deal.
I trawled the internet and came across MCO in Orrell, they had a fantastic deal on a new Kawasaki ZZR 1400 Performance Sport which was too good to pass up. I dealt with Lee who was great from the very first call, I live near Brighton so to purchase without meeting Lee or seeing the bike was of course slightly nerve racking but Lee couldn't do enough for me, he also did me a good deal on some new kit as well. All round great service and highly recommended.
Dave Jenkins, Facebook
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook
Staff are always helpfull loads of choice of bike
david green, Google
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Very friendly and professional staff. One of the best selection of motorbikes you would ever see in the UK.
Patrick Mills, Google