I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Lee Moody recommends MCO Bikes.
August 17 at 4:10 PM ·
Just picked up my new kawasaki z1000sx tourer from Lee, excellent service from start to finish and a big thanks to Lee for putting together a cracking deal ????
Highly recommended these guys for your next bike
Lee Moody, Facebook
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook
just bought a victory judge off MCO.
Dealt with Lee, the buying process couldnt have gone smoother, Lee keeps you in the loop at every stage.
not your usual purchase as we did it during lockdown.
Lee got the bike through the workshop to make sure it was all good, and then arranged for it to delivered to my door ????
prices are good, staff are brilliant, I'll be back when I'm due a change ????
Andy Wallace, Facebook
Just got a fair deal from Lee at MCO. New bike is absolutely perfect - very easy transaction and everything sorted smoothly.
Martin McCormack, Facebook
amazing friendly staff can't do enough for you.
Keri Bates, Facebook
Paul Bolton reviewed MCO Bikes — 5 star
February 9 ·
Fantastic experience from start to finish, Nige looked after me and was really helpful right through the process, would definitely recommend MCO to my friends, I am now in dreamland with my new bike !! Cheers guys
Paul Bolton, Facebook
Dealt with Lee from MCO. Second bike off these guys now. Pleasure to deal with.
It’s always nice to think the guys who are taking you hard earned cash off you that they care about you and not just the pound notes.
Adam Cooper, Facebook
Ace bike dealership. Great staff and service. Fantastic range of bikes and they always go above and beyond.
Bagzee Bagzee, Google
Just had my Royal Alloy GP125 serviced by MCO and couldn't be happier, the guy on service reception (I apologise for not asking your name) very informative as was the service mechanic, I feel much safer on my scooter after today, thanks fellas, ????
Karl Jackson, Google
Tony Aldridge recommends MCO Bikes.
July 26 at 6:09 PM ·
Great people to deal with, very helpful and knowledgable about their products, sorting documentation tax etc was just a breeze thanks again
Tony Aldridge, Facebook
I found the bike I wanted on line. Accurately described and pictured. Spoke to staff by phone and e-mail. Very helpful, friendly and honest. Arranged delivery to Hertfordshire, pay on delivery, arrived with a very nice driver, sorry forgotten his name. Bike was exactly as I hoped it would be. Couldn't be happier. Thank you everyone at M/c Centre.
Kevin Robson, Google
Good staff would use them again
Stephen Clarke, Google
I found the salesman easy to comunicate with straight talking understoodmy questions and ,kept in touch on every aspect of the deal ,all aspects of the puscase was made very easy and the dilivery was spot on time i would recomend this comapany to anyone no hidden charges Freindy staff very helpfull
Kenneth Cunningham, Website
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
Great Experiance from start to finish, quick and helpful. Thanks again to Nigel and the team ????????
Daryl Harris, Facebook