I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
I recently bought a new ZZR1400 PS. If you are reading this then probably you were like me trying to find a good dealer with bikes at a fair price who care about what they do! I dealt with Lee who was excellent. A first phone call with him put my mind at rest, no pressure, just chit chat about what I wanted and how they do things there. Over a few days we agreed a deal. My bike was delivered Friday. It was carefully transported by Stuart, nice chap. So, to summarise. 5 stars to Lee and team at MCO. Very impressed ???????? . Thank you John F
Lisa Van der Velde, Facebook
Dave Jenkins reviewed MCO Bikes — 5 star
May 3, 2018 ·
I have been riding for over 20 years and always visit a showroom before I purchase a new bike, however on this occasion I knew exactly what I wanted it was just a case of finding the best deal.
I trawled the internet and came across MCO in Orrell, they had a fantastic deal on a new Kawasaki ZZR 1400 Performance Sport which was too good to pass up. I dealt with Lee who was great from the very first call, I live near Brighton so to purchase without meeting Lee or seeing the bike was of course slightly nerve racking but Lee couldn't do enough for me, he also did me a good deal on some new kit as well. All round great service and highly recommended.
Dave Jenkins, Facebook
Very nice good friendly atmosphere
Val Richmond, Google
Very friendly and professional staff. One of the best selection of motorbikes you would ever see in the UK.
Patrick Mills, Google
This has to be the best On Two Wheels Motorcycle emporium I have ever dealt with and I have used a few in my life as a member of the Biking fraternity. Nigel Scott dealt with my enquiry and eventual sale with ease and professionalism. I live in Nottingham and he was in Wigan (Orrell). There was not a hitch and the bike below was delivers as arranged. Super thank you
Iain Richardson, Google
This is a spectacular motorbike show room. It has a very wide selection of difderent manufacturer, style, type and size of motorcycles. The staff are extremely friendly and welcoming. I went here with my partner when he picked bought a 125cc Bike from there and the staff were very helpful and had the bike outside the showroom ready for.us when we went to pick it up. The access is a bit tight but there is plenty of space infront of the showroom as we were able to get a 4x4 landrover with flatbed trailer infront of the showroom and able to load the bike onto it.
Dominic Devonport, Google
Good place for bikes had my m.o.t here a few times friendly staff who know there stuff . Never bought a bike from here myself but never stop hereing good reviews within the biking communitiy and for a company that is part of another set of companys that sells around 10,000 bikes a year they cant be bad at all.
Adventurous Mike, Google
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook
Great dealership ! I dealt with Lee after falling in love with their Benelli TRK 502X, he took my old bike in part exchange , they sorted all the paperwork and delivery once my number plate transfer came through (Thanks Wendy). Bought bike with a deposit then balance before delivery. The delivery was prompt and a very pleasurable experience... I'm made up with the bike and the service was impeccable. I will definitely be using MCO again and recommending them to my friends and family.
Chris Wright, Google
Just bought the Ducati 848 evo. A bit unsure as buying unseen but lee assured me it was as described and it was immaculate when delivered. He also arranged delivery a week earlier than predicted so as to arrive on my birthday. Very pleased with the purchase. All very easy Would totally recommend MCO for a bike purchase. Ty guys ????
Nigel Gazely, Facebook
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
amazing friendly staff can't do enough for you.
Keri Bates, Facebook
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
C Icero Mac recommends MCO Bikes.
May 4 at 8:06 AM ·
I bought my NC750XA in 2019 through MCO's website and over the phone and I wouldn't bat an eye if I had to do it again today. No-nonsense service delivered by Lee, who arranged delivery to my door in London. It was still more affordable than going down to a dealership around here and buying it myself. The boys at MCO get a 10/10!
C Icero Mac, Facebook
Tony Aldridge recommends MCO Bikes.
July 26 at 6:09 PM ·
Great people to deal with, very helpful and knowledgable about their products, sorting documentation tax etc was just a breeze thanks again
Tony Aldridge, Facebook
Brilliant customer service, thank you
Daren Sharrock, Facebook
Bought my first bike (MT07) from MCO and had it delivered to Norfolk after only seeing this bike via picture and video on their website due to Covid restrictions. The delivery was free of charge in this case which came as a surprise due to the distance.
Naturally, I did worry about buying a bike that I hadn't seen or test ridden.
I needn't have worried, the bike arrived at the time they said it would and the delivery experience was very friendly and professional. More importantly, the bike arrived in excellent condition as described and rides beautifully.
Based on my experience, I would highly recommend getting in touch with them if you're interested in a bike they are advertising.
Huge thanks to Lee at MCO and the delivery man (I didn't catch your name).
Bring on the summer.
M Brels, Google
Excellent customer service from Nigel at MCO Bikes, and he makes a decent brew too. Bike was available to view, although I did visit there was no need; bike as described and was prepared to a very high standard. Would definitely recommend buying from here.
Paul Vicars, Google
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Philip Tither, Google