I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
This is a spectacular motorbike show room. It has a very wide selection of difderent manufacturer, style, type and size of motorcycles. The staff are extremely friendly and welcoming. I went here with my partner when he picked bought a 125cc Bike from there and the staff were very helpful and had the bike outside the showroom ready for.us when we went to pick it up. The access is a bit tight but there is plenty of space infront of the showroom as we were able to get a 4x4 landrover with flatbed trailer infront of the showroom and able to load the bike onto it.
Dominic Devonport, Google
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Carl Skaife recommends MCO Bikes.
July 31 at 7:29 PM ·
a big thanks to Lee and the team for getting my new z100 ready for collection yesterday would recommend the bike shop any were
Carl Skaife, Facebook
Just picked up my 2nd bike from MCO. Dealt with Lee this time, no dramas. Great doing business with MCO once again ????????????????????
Mark Greenwood, Facebook
bought a few bikes from mco now and its always been easy i always dealt with lee who is great and didnt evrn need to leavr my front room always my first go to bike shop
Ste Rudd, Facebook
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google
Good staff would use them again
Stephen Clarke, Google
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular
Gary Grimshaw, Facebook
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
C Icero Mac recommends MCO Bikes.
May 4 at 8:06 AM ·
I bought my NC750XA in 2019 through MCO's website and over the phone and I wouldn't bat an eye if I had to do it again today. No-nonsense service delivered by Lee, who arranged delivery to my door in London. It was still more affordable than going down to a dealership around here and buying it myself. The boys at MCO get a 10/10!
C Icero Mac, Facebook
Great selection of bikes, all in great condition. The salesman Lee was a font of knowledge about the particular bike I was interested in and applied zero pressure in order to make a sale. Anyway I'm now the proud owner of a beautiful Indian Scout. Big smiles all round. ????
Tony Ashworth, Google
Very trustworthy and reliable and always give good advice. Definitely recommended
Martin Bradley, Google
What a great setup they have at MCO. Superbly presented bikes - very helpful staff in all departments. Extra thanks to Lee who made my buying experience very pleasant and easy
Jim Cooper, Google
Dylan Bowen recommends MCO Bikes.
August 16 at 6:12 PM ·
My first time buying a bike online without seeing it, after speaking to Lee over a few days the bike was delivered and was exactly as described.
Immaculate bike and had great customer service from start to delivery will definitely be using these guys again.
Dylan Bowen, Facebook
Well what can I say visited here two weeks ago for a test ride on a new bike Chris the guy we spoke to couldn't do enough for us. Even though the bike wasn't suitable for me he went out of his way to look for possibility. Would definitely recommend this place
julie crank, Google
Plenty of choices for buying your next new or used motorcycle and accessories.
Colin Sage, Google