I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Tony Aldridge recommends MCO Bikes.
July 26 at 6:09 PM ·
Great people to deal with, very helpful and knowledgable about their products, sorting documentation tax etc was just a breeze thanks again
Tony Aldridge, Facebook
Fantastic service throughout the purchase of my new Kawasaki ZZR1400 Performance Sport. Chris made the whole deal a pleasure and sorted everything from a great trade in deal to organising the delivery on a day to suit me. High recommend and will definitely be back.
stuart phillips, Google
I recently bought a new ZZR1400 PS. If you are reading this then probably you were like me trying to find a good dealer with bikes at a fair price who care about what they do! I dealt with Lee who was excellent. A first phone call with him put my mind at rest, no pressure, just chit chat about what I wanted and how they do things there. Over a few days we agreed a deal. My bike was delivered Friday. It was carefully transported by Stuart, nice chap. So, to summarise. 5 stars to Lee and team at MCO. Very impressed ???????? . Thank you John F
Lisa Van der Velde, Facebook
Keith Dawson recommends MCO Bikes.
July 21 at 9:18 PM ·
picked my ER-6F up on Saturday from Lee. absolutely love the bike. great service. picked it up 1 week after ordering and they put a new tyre on the front too. thanks again guys. see you when it's time to upgrade/ get a 2nd bike haha
Keith Dawson, Facebook
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook
Got to admit after a lot of emails and talking on the phone, we finally got to end of choosing a lovely Kawasaki zzr1400 performance sport. Would liked a newer model but costly was to high so happy with my 17 plate and what a magnificent bike it was and lovely ride there and back. Would recommend these guys very much as understanding and helpful in what you want and what your looking for.
Perry King, Facebook
Sarah Cecily Cunningham recommends MCO Bikes.
February 13 ·
I had the best time dealing with Nigel and the team at MCO. Every step making a decision on the perfect bike for me was relaxed, and more importantly fun. Can’t thank MCO enough for all they’ve done.
If you’re looking for a great dealership, this is the place. 100% recommend to anyone! Thanks MCO! X x
Sarah Cecily Cunningham, Facebook
Dealt with Lee from MCO. Second bike off these guys now. Pleasure to deal with.
It’s always nice to think the guys who are taking you hard earned cash off you that they care about you and not just the pound notes.
Adam Cooper, Facebook
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google
Best motorcycle shop around.
Iain Pennington, Google
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
just bought a victory judge off MCO.
Dealt with Lee, the buying process couldnt have gone smoother, Lee keeps you in the loop at every stage.
not your usual purchase as we did it during lockdown.
Lee got the bike through the workshop to make sure it was all good, and then arranged for it to delivered to my door ????
prices are good, staff are brilliant, I'll be back when I'm due a change ????
Andy Wallace, Facebook
Brilliant customer service, thank you
Daren Sharrock, Facebook
Staff are always helpfull loads of choice of bike
david green, Google
Massive range of used classic machines. I personally loved the selection of Indian machines bedecked with chrome.
stephen holgate, Google
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
Very nice good friendly atmosphere
Val Richmond, Google
Had this delivered yesterday from the guys at MCO. It was a surprise 40th birthday present for my brother. The bike looked amazing. The support I had from Lee at MCO was second to none, couldn’t of done enough for me In making sure everything went smoothly and the bike was exactly how I wanted it.
Credit to all the team at MCO and special thanks to Lee.
Guys, you made a very happy man out of my brother and gave me browny points for life.
Anyone looking for a bike, I’d recommend talking to these guys.
Lee Sparks, Facebook
Great selection of bikes, all in great condition. The salesman Lee was a font of knowledge about the particular bike I was interested in and applied zero pressure in order to make a sale. Anyway I'm now the proud owner of a beautiful Indian Scout. Big smiles all round. ????
Tony Ashworth, Google