I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
Mike Shallcross recommends MCO Bikes.
July 14 ·
Hassle free purchase of my new bike. All promises and timescales met. Easy to deal with and communicate with. 5 star service. Thanks Lee
Mike Shallcross, Facebook
Keith Dawson recommends MCO Bikes.
July 21 at 9:18 PM ·
picked my ER-6F up on Saturday from Lee. absolutely love the bike. great service. picked it up 1 week after ordering and they put a new tyre on the front too. thanks again guys. see you when it's time to upgrade/ get a 2nd bike haha
Keith Dawson, Facebook
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Clare Taylor, Google
Best motorcycle shop around.
Iain Pennington, Google
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook
Just picked up my 2nd bike from MCO. Dealt with Lee this time, no dramas. Great doing business with MCO once again ????????????????????
Mark Greenwood, Facebook
Easy to find, right next to the M6. Good facilities and choice, friendly & knowledgeable staff.. Recommended!
Michael Howard, Google
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Tony Heyes, Google
amazing friendly staff can't do enough for you.
Keri Bates, Facebook
Bought a little Benelli TNT with 1 mile on the clock from MCO a few months back , would recommend lovely people to deal with bought the bike online and had it delivered by courier up to Falkirk in Scotland. My Son will be looking for a bike next spring would buy from MCO again.
Billy Paton, Google
Philip Marsden recommends MCO Bikes.
March 7 ·
Just bought a used Fireblade from here. Great service, no pressure sales approach. Was left to browse the fab selection of bikes in peace but when I wanted a closer look at a bike Lee was straight over getting it out of the line up and answering all my questions. Very friendly and knowledgeable staff. Would definitely recommend MCO for anyone looking for a super clean bike at an incredibly competitive price.
Thanks MCO and especially Lee.... this smile on my face is going to take some wiping off ????????????
Philip Marsden, Facebook
Fantastic service throughout the purchase of my new Kawasaki ZZR1400 Performance Sport. Chris made the whole deal a pleasure and sorted everything from a great trade in deal to organising the delivery on a day to suit me. High recommend and will definitely be back.
stuart phillips, Google
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Gary Grimshaw reviewed MCO Bikes —
5 star
June 1, 2018 ·
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular ����
Gary Grimshaw, Facebook
Massive range of used classic machines. I personally loved the selection of Indian machines bedecked with chrome.
stephen holgate, Google
I found the bike I wanted on line. Accurately described and pictured. Spoke to staff by phone and e-mail. Very helpful, friendly and honest. Arranged delivery to Hertfordshire, pay on delivery, arrived with a very nice driver, sorry forgotten his name. Bike was exactly as I hoped it would be. Couldn't be happier. Thank you everyone at M/c Centre.
Kevin Robson, Google
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook