I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
Really helpful guys, very good price for a very good bike, 5 star service
Richard Beebt, Google
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
Steve Hollick recommends MCO Bikes.
July 28 at 4:53 PM ·
This is how enjoyable buying and selling a bike should be. From my first contact over the phone with Lee, he was extremely helpful, professional and friendly. They did everything they promised, on time. No hassle whatsoever, and a great deal on my bike too. Can't recommend Lee and the team highly enough. Will not hesitate to contact them again when it's time for a change. Many thanks.
Steve Hollick, Facebook
Great Experiance from start to finish, quick and helpful. Thanks again to Nigel and the team ????????
Daryl Harris, Facebook
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
Very trustworthy and reliable and always give good advice. Definitely recommended
Martin Bradley, Google
I found the salesman easy to comunicate with straight talking understoodmy questions and ,kept in touch on every aspect of the deal ,all aspects of the puscase was made very easy and the dilivery was spot on time i would recomend this comapany to anyone no hidden charges Freindy staff very helpfull
Kenneth Cunningham, Website
Dealt with Lee from MCO. Second bike off these guys now. Pleasure to deal with.
It’s always nice to think the guys who are taking you hard earned cash off you that they care about you and not just the pound notes.
Adam Cooper, Facebook
A Jay
3 days ago
I was thinking of gifting my boyfriend something really special for his birthday this year and I settled on a motorbike...it was an impulsive decision but an exciting one. Knowing nothing about bikes I went onto auto trader and searched for the only one I have ever heard of ???? a
Kawasaki Ninja, I watched tons of YouTube videos on a kawasaki Ninja 300 and figured it is a decent starter bike. I then managed to find one for under £3000 on the trader. I spoke to Lee who was very friendly and he made the process swift and very easy and within a hour or so the bike was basically mine. I did request to have it delivered to me by the first week of July ready for my partner's birthday which was not a problem for Lee. After the excitement kicked in I ended up spoiling the secret and telling my boyfriend what was about to come his way...we then decided we wanted the bike ASAP which Lee was happy to accommodate once the bike was serviced etc. We then spent days and nights comparing the ninja to other bikes such as a Yamaha R3 ????...collectively we decided to go for a R3 instead. So I called Lee apologising for being Indecisive but explaining I'd rather go for a R3, he then explained my budget wouldn't accommodate a R3 which I then extended by another £1000, Lee then found the most perfect R3 and went through the hassle of reversing the prior ninja transaction & replacing it with the R3, I ended up purchasing a brand new, 68 plate Yamaha R3 for a bit more than my original budget which I was impressed by, considering the ninja was a 13 plate with 3 previous owners going for £2900...within a couple days It was delivered (Lee kindly arranged the delivery for free) the most stunning bike, we couldn't be happier...I want to say a huge thanks to Lee & his team for delivering such a faultless service. I would recommend MCO bikes to anyone who is looking for a bike new or used...the bikes from MCO bikes are in immaculate condition and it's obvious the people behind this know what they are doing. Check them out on Facebook, Instagram & auto trader. Thank you MCObikes, you really do deliver dreams! #MCObikes
AJ, Google
Can highly recommend excellent service and after service nothing is too much trouble and staff are a great bunch ...well done MCO ????
Julie Singleton, Google
Great dealership ! I dealt with Lee after falling in love with their Benelli TRK 502X, he took my old bike in part exchange , they sorted all the paperwork and delivery once my number plate transfer came through (Thanks Wendy). Bought bike with a deposit then balance before delivery. The delivery was prompt and a very pleasurable experience... I'm made up with the bike and the service was impeccable. I will definitely be using MCO again and recommending them to my friends and family.
Chris Wright, Google
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Staff are always helpfull loads of choice of bike
david green, Google
Keith Dawson recommends MCO Bikes.
July 21 at 9:18 PM ·
picked my ER-6F up on Saturday from Lee. absolutely love the bike. great service. picked it up 1 week after ordering and they put a new tyre on the front too. thanks again guys. see you when it's time to upgrade/ get a 2nd bike haha
Keith Dawson, Facebook
Carl Skaife recommends MCO Bikes.
July 31 at 7:29 PM ·
a big thanks to Lee and the team for getting my new z100 ready for collection yesterday would recommend the bike shop any were
Carl Skaife, Facebook
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
Very good and very helpful would recommend Orrell Motorcycle Centre
Tony Auchterlounie, Google