I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
just bought a victory judge off MCO.
Dealt with Lee, the buying process couldnt have gone smoother, Lee keeps you in the loop at every stage.
not your usual purchase as we did it during lockdown.
Lee got the bike through the workshop to make sure it was all good, and then arranged for it to delivered to my door ????
prices are good, staff are brilliant, I'll be back when I'm due a change ????
Andy Wallace, Facebook
Good staff would use them again
Stephen Clarke, Google
Great service, arranged everything - extras, paint job, delivery. Always quick to respond to calls or messages, I was never left waiting for a response. Highly recommended.
Adrian Brookes, Google
Very nice good friendly atmosphere
Val Richmond, Google
Jim Worley recommends MCO Bikes.
March 4 ·
Had a great experience dealing with Lee when purchasing my 2016 BMW R1200GS, communication from the first call to delivery was spot on and the bike was exactly as described and was priced competitively as well. The guys that delivered it were friendly and helpful, overall the whole process was pain free and just about as good as it gets. I'm enjoying the GS now on the odd day when the sun comes out and am looking forward to some serious touring later on in the year. Thanks to Lee and the team, well done!
Jim Worley, Facebook
Paul Bolton reviewed MCO Bikes —
5 star
February 9, 2019 ·
Fantastic experience from start to finish, Nige looked after me and was really helpful right through the process, would definitely recommend MCO to my friends, I am now in dreamland with my new bike !! Cheers guys �
Paul Bolton, Facebook
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular
Gary Grimshaw, Facebook
Rob Howard recommends MCO Bikes.
July 23 at 8:23 AM ·
Brilliant service my er6f was available within the week with help from Lee,no fuss or messing about couldn't be happier and will be back when it's time to upgrade,highly recommend MCO
val Richmond, Facebook
Brilliant customer service, thank you
Daren Sharrock, Facebook
Recently revamped salesroom upstairs. Nicely laid out. Very friendly, helpful staff. If they haven't got an item in store they will gladly order it in for you. Can't fault them.
Clare Taylor, Google
Andrew Caunce recommends MCO Bikes.
August 16 at 6:18 PM ·
Big shout and and thanks to Rod, Chris and team for getting my bike sorted for my holiday at mega short notice. Crash bungs, engine sliders, paint repair and 2 new Avon tyres all done in a day.
Great set of guys, thanks again chaps . Andy Z900RS
Andrew Caunce, Facebook
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
Hi Lee
Received my delivery Royal Alloy GP300 today which I am very pleased with, thanks very much.
I would also like to add that yourself at MCO made the transaction very easy with a courteous and professional approach. Your delivery person also was friendly courteous and professional.
It was a pleasure doing business with you at MCO, all the very best for Christmas and have great new year.
Best regards
Allan
Sent from my iPad
Allan Buckley, Google
Carl Skaife recommends MCO Bikes.
July 31 at 7:29 PM ·
a big thanks to Lee and the team for getting my new z100 ready for collection yesterday would recommend the bike shop any were
Carl Skaife, Facebook
Really helpful.
Staff are A1 no pressure selling i would highly recommend them
Shaun Rimmer, Google
I found the salesman easy to comunicate with straight talking understoodmy questions and ,kept in touch on every aspect of the deal ,all aspects of the puscase was made very easy and the dilivery was spot on time i would recomend this comapany to anyone no hidden charges Freindy staff very helpfull
Kenneth Cunningham, Website
Very friendly and professional staff. One of the best selection of motorbikes you would ever see in the UK.
Patrick Mills, Google
Great Experiance from start to finish, quick and helpful. Thanks again to Nigel and the team ????????
Daryl Harris, Facebook
Very easy process to buy on line or over the phone.
Spoke to MCO on Tuesday, put a deposit down and they made it a priority to get through the workshop for a check so I could collect today (Saturday) as I live 3hrs away from their shop.
Got to the shop and the bike was waiting fully prepared to go. It couldn’t have been simpler especially at these difficult times.
I would recommend buying from MCO. The staff are friendly and honest. The description I got over the phone about the bike was completely accurate.
Very pleased indeed ????????????
Stephen Hendry, Facebook