I am in absolute Awe at the customer service of this dealership. I am a first time buyer and like all others, did some research into the bikes and sent out a few requests online about the bikes I like. I received a call the next day from Nigel. I explained my situation being I am NHS worker in need but I also knew my credit score was not the best. I thought that would have been a deal breaker.. However he reassured me he would help and would have some dialogue with the finance team as I was confident I could pay monthly on the amount he quoted towards my chosen bike. It was late in evening and he called back to say he had not got an answer back and he would call me in morning as he expected an answer by then. I got home the following morning from my night shift at the hospital and just as I was about to go and rest... I received the promised call realistically expecting the worse only to be greeted with the news I was approved for my new bike. I had to go through a few basic requirements but nothing unrealistic. I literally was unable to sleep after because of the excitement of owning my first bike and what a looker it is can't wait to get it in a couple weeks. Throughout the whole process I never felt pushed or uncomfortable at any stage and I think I have made a friend in Nigel. I have already started to recommend the company to mates and will continue to do so in the foreseeable future. I look forward to being a valued customer as I felt valued from the first call. Will update when I get my new machine.
Steve Barker, Website
A Jay
3 days ago
I was thinking of gifting my boyfriend something really special for his birthday this year and I settled on a motorbike...it was an impulsive decision but an exciting one. Knowing nothing about bikes I went onto auto trader and searched for the only one I have ever heard of ???? a
Kawasaki Ninja, I watched tons of YouTube videos on a kawasaki Ninja 300 and figured it is a decent starter bike. I then managed to find one for under £3000 on the trader. I spoke to Lee who was very friendly and he made the process swift and very easy and within a hour or so the bike was basically mine. I did request to have it delivered to me by the first week of July ready for my partner's birthday which was not a problem for Lee. After the excitement kicked in I ended up spoiling the secret and telling my boyfriend what was about to come his way...we then decided we wanted the bike ASAP which Lee was happy to accommodate once the bike was serviced etc. We then spent days and nights comparing the ninja to other bikes such as a Yamaha R3 ????...collectively we decided to go for a R3 instead. So I called Lee apologising for being Indecisive but explaining I'd rather go for a R3, he then explained my budget wouldn't accommodate a R3 which I then extended by another £1000, Lee then found the most perfect R3 and went through the hassle of reversing the prior ninja transaction & replacing it with the R3, I ended up purchasing a brand new, 68 plate Yamaha R3 for a bit more than my original budget which I was impressed by, considering the ninja was a 13 plate with 3 previous owners going for £2900...within a couple days It was delivered (Lee kindly arranged the delivery for free) the most stunning bike, we couldn't be happier...I want to say a huge thanks to Lee & his team for delivering such a faultless service. I would recommend MCO bikes to anyone who is looking for a bike new or used...the bikes from MCO bikes are in immaculate condition and it's obvious the people behind this know what they are doing. Check them out on Facebook, Instagram & auto trader. Thank you MCObikes, you really do deliver dreams! #MCObikes
AJ, Google
Just bought the Ducati 848 evo. A bit unsure as buying unseen but lee assured me it was as described and it was immaculate when delivered. He also arranged delivery a week earlier than predicted so as to arrive on my birthday. Very pleased with the purchase. All very easy Would totally recommend MCO for a bike purchase. Ty guys ????
Nigel Gazely, Facebook
Great service from Lee and the rest of the team. Well pleased with my purchase of my used z650. They delivered it in good time and Lee kept me informed of pre delivery service/checks etc. Even put on a new set of tires !
Mark Page, Google
Thanks to Nigel Scott for making the sale very easy and getting me the deal I needed. Excellent customer service, can't wait to go pick up my Hornet. Thanks again Nigel.
Noel Barnes, Google
Bought a little Benelli TNT with 1 mile on the clock from MCO a few months back , would recommend lovely people to deal with bought the bike online and had it delivered by courier up to Falkirk in Scotland. My Son will be looking for a bike next spring would buy from MCO again.
Billy Paton, Google
bought a few bikes from mco now and its always been easy i always dealt with lee who is great and didnt evrn need to leavr my front room always my first go to bike shop
Ste Rudd, Facebook
I had a starting issue with my indian scout 60. Nick booked me in and told me about the service bulletin from Indian with a 5 year extension on the warranty for this issue which I qualified for. I took my bike in . They said it would take 1 1/2 hours and that's exactly how long it was. Great choice of stock (bikes, parts and kit), Fantastic staff, polite and full of knowledge. My bike now starts like a dream, putting a smile on my face. Thank you so much. I will definitely use them again and can't recommend them enough. Top team.
Kevin Simpkins, Google
Darren El Pres Moxon reviewed MCO Bikes —
5 star
April 23, 2017 ·
Picked my new bike up yesterday morning. Everything was ready and waiting for me. Lee went the extra mile which gave me confidence and peace of mind. Always answered or replied to text messages, even out of shop hours. All staff were friendly and down to earth. Thanks Lee.
Darren Moxon, Facebook
Dazza Ingleby recommends MCO Bikes.
July 27 at 11:18 AM ·
Just bought my first Harley from these guys. Lee was very helpful and informative and most of all friendly. They are always on the end of the phone and happy to answer any queries. Thanks very much chaps.
Dazza Ingleby, Facebook
Best motorcycle shop around.
Iain Pennington, Google
Anthony Frost recommends MCO Bikes.
May 3 at 9:34 AM ·
couldn't recommend these guys anymore highly. fantastic salesman 5* got all the extra bits I wanted no hassle. just need lockdown to end to get some miles in on the zx10r se !
Anthony Frost, Facebook
Excellent customer service from Nigel at MCO Bikes, and he makes a decent brew too. Bike was available to view, although I did visit there was no need; bike as described and was prepared to a very high standard. Would definitely recommend buying from here.
Paul Vicars, Google
Visited because they had the used bike I was looking for. Made very welcome, very friendly people, good deal on my old machine. Then, I hurt my back before I was due to go back for the exchange so couldn't ride my tall old BMW. MCO arranged to deliver and collect for me free of charge, arrived this morning. Great service, will be back! Thanks guys :)
Mark Everson
Mark Everson, Google
Dealt with Lee from MCO. Second bike off these guys now. Pleasure to deal with.
It’s always nice to think the guys who are taking you hard earned cash off you that they care about you and not just the pound notes.
Adam Cooper, Facebook
The staff are amazing and cannot do enough to help but are not the "pounce on you as soon as you are in the door trying to sell you type". They do not push you to buy anything you don't need but are more than happy to spend the time talking you through all the options. Chris has been fantastic to deal with whilst buying my son's bike, and we're definitely heading back with my daughter when she's ready for her first motorbike.
Craig Bradshaw, Google
C Icero Mac recommends MCO Bikes.
May 4 at 8:06 AM ·
I bought my NC750XA in 2019 through MCO's website and over the phone and I wouldn't bat an eye if I had to do it again today. No-nonsense service delivered by Lee, who arranged delivery to my door in London. It was still more affordable than going down to a dealership around here and buying it myself. The boys at MCO get a 10/10!
C Icero Mac, Facebook
Can't thank Nigel and MCO enough. Excellent service from walking in to driving away. Great deal on the new bike and top price paid for my old one trade in. Highly recommend MCO and Nigel in particular
Gary Grimshaw, Facebook
Best bike dealer I know oroper people great to deal with had plenty of bikes off them never disappointed
Edward Kiernan, Google
Fraser Amy recommends MCO Bikes.
July 2 ·
Great dealing with Lee buying my ZZR, put a huge amount of work into completing the deal, hope the new owner is happy with my immaculate MV. Second bike I bought from here this year, will continue to buy bikes from here, might see you guys again next year. Great job.
Fraser Amy, Facebook